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The entry and reservation tickets, dating back from 2020, have been reissued to the current 2021 dates (from september 29th to october 2nd). You should have received your new tickets by email. If that isn’t the case, please check your spams, and if you have the slightest problem concerning your entry pass or finding the confirmation that your class (or workshop) will still be held, please contact us at firstname.lastname@example.org
Please note that last year’s reservation tickets for any class or workshop that you may possess, will not be accepted. You have to come to the exhibition with your reissued 2021 tickets.
If you booked a class or a workshop for the 2020 show, the schedule has been updated to the new dates, which means that your tickets have been updated too. You should have received the new ones by email.
Wondering if your class or workshop is maintained? Just check the online planning available right HERE. Your class still there? Great! Just show up with your reissued ticket at the «Class and Workshop Info Point» the day of the exhibition.
Because of the actual sanitary crisis, some artists won’t be able to come. Therefore, their classes have all been cancelled. Every person affected by these cancellations has received an email so that they may get a refund.
If you bought tickets in 2020 but are unable to come to the 2021 edition, please contact Nathalie (email@example.com) to get your refund. Warning: you only have until the 20th of august 2021 to get your refund. After that date, no refunds will be issued.
Please note that we will not offer refunds on exhibition grounds.
Tickets for the 2021 edition are available since wednesday, 28th of july 2021. In accordance with article L.221-28 paragraph 12 of the Consumer Code, ticket buyers have no right of withdrawal. Every purchase is definitive. Tickets bought in 2021 are not redeemable nor refundable, unless this year’s show is cancelled as well.
If you have any questions concerning your tickets, please contact firstname.lastname@example.org